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10:00 – 10:50 AM: Day 2 Keynote: State of American Healthcare

Dr. Robert Pearl is a practicing physician, Stanford professor, and one of Modern Healthcare’s 50 Most Influential Physician Leaders. His most recent book is Uncaring: How the Culture of Medicine Kills Doctors and Patients. Dr. Pearl has a unique perspective on the business of healthcare and the culture of medicine, having led the nation’s largest medical group with 10,000 physicians, over 38,000 staff and five million Kaiser Permanente members. Dr. Pearl will discuss the state of healthcare, physician culture and the challenge of burnout. How does this impact employers and patient care? Is there a path forward to save American healthcare?


10:50 AM: Break

11:00 – 11:50 AM: Employer Trends Shaping the Workplace

Employers are adjusting their workplaces to accommodate evolving expectations of the workforce and regulatory requirements. How have human resources leaders aligned benefit and HR programs to support new or changing business needs? How are employers addressing the return to the office? With an increasingly competitive landscape for recruiting talented employees, how are organizations attracting and retaining talent? And how are employers pivoting to advance diversity, equity and inclusion initiatives?



11:50 AM: Break

12:00 – 12:50 PM: Transforming Medical Management to Improve Outcomes

The patient experience and patient-centered care have become innovation platforms for health delivery systems and population health providers. How is workers’ compensation evolving in these areas? What were the lessons learned from the pandemic? With an added emphasis on mental health and well-being, are we meeting the needs of injured workers to support recovery and return to work? How might the traditional nurse triage, telephonic case management and field case management evolve to align with the on-demand environment we have all expected? Our panelists, specializing in medical management, provide insight into these questions and more.



12:50 PM: Break

1:00 – 2:00 PM: Advances in Addressing Pain and Pain Disparities

Virtual reality and other new techniques are transforming access to pain care, creating home-based, on-demand pain management solutions for injured workers. In this session, Beth Darnall, Ph.D., will share her latest pain research results and highlights from her pain class, Empowered Relief. Don’t miss this opportunity to hear the latest pain care trends from a Stanford pain scientist and results from her National Institute of Health (NIH)-funded work. Learn how this high-quality, evidence-based standardized behavioral pain care is performing and how workers’ compensation specialists could adopt it to provide quality, timely care to injured workers.